Not cooling
Poor cooling can come from airflow, sensor, door-seal or refrigeration faults.
Book a local engineer to diagnose and repair your fridge freezer at home. See your fixed labour price online first, then request a visit at a time that suits you.
Price firstShown before your details
Certified techniciansEquipped for major brands
Parts approved firstNothing fitted without your say-so
Cooling, over-freezing and leak faults diagnosed at home.
When a fridge freezer loses temperature, protect your food first. Keep the doors closed, follow the Food Standards Agency’s guidance on food that has warmed up, and move perishables to other cold storage if you can rather than relying on the faulty appliance.
Our fridge freezer repairs cover weak or uneven cooling, excess frost, leaks, alarms, an appliance that runs constantly, unusual noises, fan and sensor faults, and one compartment behaving differently from the other. These signs can involve airflow, seals, the defrost system, sensors or refrigeration components, so the cause needs testing.
Share the exact model or a photo of its label, any temperature reading or alarm, where frost or water appears, and whether one compartment is affected. We repair standard fridge freezers and American-style models, and check the model, installation and fault are suitable before the visit. Switch the appliance off if you notice a burning smell or it trips the electrics, and don’t dismantle it or chip away ice with tools.
For condensation, frost or uneven cooling, check that food and drawers aren’t stopping the door from closing, look for dirt or damage on the door seal, and keep the internal air vents clear. Check the temperature setting against your manual, as dial numbers mean different things on different models. Keep protecting your food while the cooling is uncertain.
If it rattles or vibrates, check whether bottles or containers inside are touching. Note any visible tilt or contact with nearby units, but leave levelling or moving a heavy appliance to the engineer. Ventilation gaps and defrosting instructions vary by model, so follow your manual, keep accessible grilles clear, and don’t remove panels or pull out an integrated appliance.
Major appliance brands
We check your model and the fault before confirming the visit.
Brand not shown? Choose it in the quote form, or pick “Other” if it isn’t listed there either.
01 / Find the fault
The same symptom can have several causes, so the engineer confirms the fault before recommending a repair.
Poor cooling can come from airflow, sensor, door-seal or refrigeration faults.
Heavy frost or food freezing solid can involve airflow, sensors, door seals or the defrost system.
Stop using the appliance if it leaks. The engineer checks seals, hoses, pumps and internal connections before suggesting a repair.
Tell us the symptoms, any error code and when the problem started so we can assess the repair properly.
A few details help us check the repair is suitable and help your engineer come prepared.
Note any error codes, unusual sounds and when the fault began. A photo of the model label also helps.
Don’t keep using an appliance that leaks, overheats, trips the electrics, smells of burning or has damaged glass.
Mention cabinetry, stairs, parking or tight spaces. Please don’t pull out a heavy or integrated appliance yourself.
02 / Know the cost
Your online quote covers the labour. Any model-specific part is priced separately, so you see both costs before deciding.
Based on the appliance, installation and postcode you enter, and shown before we ask for any contact details.
Any replacement part is explained and priced separately. We use genuine or OEM parts wherever possible.
Age, condition, part availability and the total cost all help decide whether repair or replacement is the better option.
Integrated, tall and American-style fridge freezers each need different access. Mention fitted doors, narrow routes, stairs, tight corners or nearby units before the appointment, so we can prepare without asking you to move a heavy appliance.
The fixed quote covers diagnosis and repair labour. Any fan, sensor, thermostat or other model-specific part is priced separately before fitting, using genuine or OEM parts wherever possible. The engineer considers age, condition, part availability and total cost before recommending a repair.
You’ll know where things stand at every step, from booking the visit to deciding on any parts.
We offer same-day or next-day appointments whenever an engineer is available in your area.
Certified technicians arrive in stocked vans, carrying the tools and commonly needed parts for domestic appliance repairs.
We use genuine or OEM parts wherever possible. If the right part is on the van, the repair can be finished on the same visit.
“Called in the morning about a faulty cooker and they were able to arrange a visit very quickly. The engineer was punctual, polite and clearly knew what he was doing. Everything was fixed without any hassle and the cost was reasonable.”
“Very pleased with the service. The engineer was friendly, knowledgeable and explained exactly what was wrong with our fridge freezer. The repair was completed efficiently and it has been working perfectly since.”
“Excellent service from start to finish. The engineer arrived on time, quickly diagnosed the problem with our washing machine, and had it working again the same day. Friendly and professional”
Common questions
Answers on pricing, suitability and common faults before you book.
You’ll see a fixed labour quote online before you book. It covers the diagnosis and repair visit anywhere in Manchester and the surrounding boroughs. Replacement parts are quoted separately and only fitted once you approve them.
Often it is, for a simple fault, while a more complex cooling fault may not be worth the cost. The engineer compares the likely repair cost with the age and condition of the appliance before recommending what to do.
This can point to an airflow, fan, sensor or defrost fault, but the exact model and symptoms need checking first. Share the model and what you’ve noticed so we can confirm the repair is suitable before the visit.