Not heating
A failed element, thermostat or sensor, or a wiring or control fault, can all stop an appliance heating.
Book a local engineer to diagnose and repair your cooker at home. See your fixed labour price online first, then request a visit at a time that suits you.
Price firstShown before your details
Certified techniciansEquipped for major brands
Parts approved firstNothing fitted without your say-so
Oven, grill, hob and control faults on domestic cookers.
Our cooker repairs cover oven, grill, hob, ignition and control faults on freestanding and range-style cookers. The work we can carry out depends on the exact appliance and its fuel type, so we confirm those details before the visit and send a suitably qualified engineer.
Stop using a cooker with damaged door or hob glass, exposed or damaged wiring, a burning smell, smoke, or one that keeps tripping the electrics. If you smell gas, don’t use switches, flames or the appliance: leave the property and call the National Gas Emergency Service on 0800 111 999.
Note which oven, ring, burner, grill, display or function is affected and whether the fault is constant or comes and goes. Don’t remove panels, burners or gas connections yourself; the diagnosis will show the safe way to repair it.
Major appliance brands
We check your model and the fault before confirming the visit.
Brand not shown? Choose it in the quote form, or pick “Other” if it isn’t listed there either.
01 / Find the fault
The same symptom can have several causes, so the engineer confirms the fault before recommending a repair.
A failed element, thermostat or sensor, or a wiring or control fault, can all stop an appliance heating.
Have ignition and supply faults checked safely rather than trying the ignition again and again.
Switches, wiring, sensors and electronic controls can cause unresponsive or erratic operation.
Tell us the symptoms, any error code and when the problem started so we can assess the repair properly.
A few details help us check the repair is suitable and help your engineer come prepared.
Note any error codes, unusual sounds and when the fault began. A photo of the model label also helps.
Don’t keep using an appliance that leaks, overheats, trips the electrics, smells of burning or has damaged glass.
Mention cabinetry, stairs, parking or tight spaces. Please don’t pull out a heavy or integrated appliance yourself.
02 / Know the cost
Your online quote covers the labour. Any model-specific part is priced separately, so you see both costs before deciding.
Based on the appliance, installation and postcode you enter, and shown before we ask for any contact details.
Any replacement part is explained and priced separately. We use genuine or OEM parts wherever possible.
Age, condition, part availability and the total cost all help decide whether repair or replacement is the better option.
Tell us whether your cooker is electric, gas or dual fuel, and share the model if you can. Range cookers are heavy, so mention any steps, narrow doorways, flooring that needs protecting or tight turns on the way in, rather than trying to move the cooker yourself.
The fixed quote covers diagnosis and repair labour for work we’ve confirmed is in scope. Model-specific parts are priced separately before fitting, using genuine or OEM parts wherever possible. The engineer considers age, condition, part availability and total cost before recommending a repair.
You’ll know where things stand at every step, from booking the visit to deciding on any parts.
We offer same-day or next-day appointments whenever an engineer is available in your area.
Certified technicians arrive in stocked vans, carrying the tools and commonly needed parts for domestic appliance repairs.
We use genuine or OEM parts wherever possible. If the right part is on the van, the repair can be finished on the same visit.
“Called in the morning about a faulty cooker and they were able to arrange a visit very quickly. The engineer was punctual, polite and clearly knew what he was doing. Everything was fixed without any hassle and the cost was reasonable.”
“Very pleased with the service. The engineer was friendly, knowledgeable and explained exactly what was wrong with our fridge freezer. The repair was completed efficiently and it has been working perfectly since.”
“Excellent service from start to finish. The engineer arrived on time, quickly diagnosed the problem with our washing machine, and had it working again the same day. Friendly and professional”
Common questions
Answers on pricing, suitability and common faults before you book.
You’ll see a fixed labour quote online before you book, covering the diagnosis and repair visit. Because cooker parts vary widely, any replacement is priced separately and only fitted once you approve it.
Uneven heating can come from an element, thermostat, fan or control fault. Note which oven or ring is affected and share the model when you request a visit, so we can confirm the right approach.
When the cooker is old, parts are expensive or the repair would cost close to a new cooker, replacement is usually the honest choice. The engineer will set out the costs side by side before you decide.